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Personal Banking FAQ's

Q: How do I reorder checks?

A: Checks can be reordered by contacting your Slavie Federal Savings Bank representative. Costs for checks vary depending on check type, style and quantity selected.

Q: How can I receive a copy of my check?

A: Please contact your branch representative by phone or in person to request a copy of your check.

Q: What is the monthly maintenance fee on my checking account?

A: Monthly maintenance fees vary based on the type of account you have. When balance requirements are met, no monthly maintenance fee may be incurred. For information on checking account requirements, please visit our Personal Banking Web page.

Q: How much is a safe deposit box?

A: Safe deposit box prices are determined by size. Please contact your branch representative for more information.

Q: What are the current rates on Certificate of Deposits?

A: Slavie offers a variety of Certificate of Deposits with flexible terms from 91 days to 60 months. For current rates please visit our Certificate of Deposits Web page at or contact one of our branch representatives in Bel Air at (443) 265-5555 or Overlea at (410) 444-5555.

Q: How do I change my address on my account?

A: You may change your address by coming into one of Slavie's branch locations with proof of your new address (i.e. a bill in your name to the new address, a signed and dated lease agreement, etc.)

Q: How can I find the closest ATM?

A: With a network of thousands of ATMs, Slavie offers banking convenience when and where you need it! Through the Allpoint and MoneyPass networks, Slavie offers easy, surcharge-free access to your accounts nationwide and in the United Kingdom ' just look for the Allpoint and MoneyPass logos at other bank's ATMs and convenience store ATMs or click here to find a list of available ATMs .

Q: What are your branch hours and locations?

A: Slavie has locations in Overlea off Northern Parkway, and in Bel Air off Churchville Road. For address, directions and hours, visit our Hours and Locations Web page.

Q: How do I close my account?

A: Please stop by your local Slavie branch. A branch representative would be happy to discuss with you how we can meet your needs.

Q: How do I open an account?

A: Slavie Federal Savings Bank would be glad to find the account that's right for you. Please call or visit your local Slavie branch to open an account. You will need to provide a valid photo ID, second form of identification, and a employers name and phone number.

Q: How can I set up direct deposit?

A: You will need to contact your employers payroll department to establish a direct deposit into your Slavie Federal Savings Bank account.

Q: How can I reach a Slavie Federal Savings Bank representative?

A: You may contact a branch representative concerning questions about your account at Bel Air (443) 265-5555 or Overlea (410) 444-5555. Or for our personnel directory, click here.

Q: How do I change my name on my account?

A: Please visit your local Slavie branch with a valid ID and your Marriage Certificate or License, Decree of Dissolution of Marriage, or Court Order that specifies your new name.

Q: How can I stop payment on a personal check?

A: Please contact your branch representative by phone or in person. A fee may apply for stop payment services.

Q: How can I transfer funds from one account to another?

A: Funds may be transferred using our Internet banking service, or you may contact your local branch representative for one-time transfer of funds. For reoccurring transfers, you may set up an automatic transfer schedule through your Internet banking access.

Q: Whom should I contact if I haven't received my check order or check card?

A: Please contact your Slavie Federal Savings Bank branch representative if you have not received your check order or check card within 10 days of shipment.

Q: Whom should I contact if my Personal Identification Number (PIN) isn't working?

A: Please contact your Slavie Federal Savings Bank branch representative if you are having trouble with your PIN.

Q: What do I need to do if my card is lost or stolen, or if I notice unauthorized transactions to my account?

A: Contact your Slavie Federal Savings Bank branch representative immediately in Bel Air at (443) 465-5555 or Overlea at (410) 444-5555.

Q: How can I find what checking accounts Slavie Federal Savings Bank offers?

A: Please visit our Personal Banking Web page for information on our personal checking products, account features, balance requirements and more.

Q: How can I find what savings accounts Slavie Federal Savings Bank offers?

A: Please visit our Personal Banking Web page for information on our savings account products, account features, balance requirements, interest rates and more.

Q: What is the difference between money market accounts and savings accounts?

A: Savings accounts allow you to earn interest on money to which you do not need regular access. Money market accounts allow for greater interest earnings potential with limited check writing ability. In addition, higher balance requirements must be met.

Q: What is a routing number?

A: A routing number, or routing and transit number, was established by the American Bankers Association in order to identify an account holder's bank when depositing money or processing checks for an account. The routing number is the first sequence of numbers found on the bottom left corner of your checks.

Online Banking FAQ's

Q: How much does Internet banking cost?

A: Internet banking is a free service from Slavie Federal Savings Bank and can be linked to your personal checking or business checking accounts.

Q: How can I sign up for Internet banking?

A: Please contact your local branch representative to sign up for Internet banking and Simplicity Bill Pay.

Q: How do I access Internet banking?

A: You may access Internet banking at anytime from anywhere. Slavie's secure Internet banking login can be found at the top of any page on the www.slavie.com Web site.

Q: What do I do if I forget my Internet banking password?

A: Please contact your local branch representative or ServiceFirst Internet Banking Service at (800) 676-8839 if you have any difficulties with your Internet banking.

Q: When is Internet banking available?

A: Internet banking is available when and where you need it. Access Internet banking 24/7 at www.slavie.com.

Q: What features does Internet banking offer?

A: Internet banking allows you convenient access to your accounts 24/7. You may view account transactions, transfer funds, schedule payments (using Simplicity Bill Pay) and more. Please contact your local branch representative for additional details.